PCTMEA maintains a dedicated Standing Committee on Trade Disputes & Arbitration to facilitate amicable, fair, and expeditious settlement of commercial disagreements between member exporters and local or foreign buyers, raw material suppliers, shipping lines, and trade partners.
Nature & Scope of Trade Disputes Handled
The dispute resolution mechanism provides mediation across diverse international and domestic canvas, shelter, and textile trade disagreements:
Conciliation & Mediation Mechanism
The aggrieved member or foreign buyer submits a formal complaint with complete documentary evidence (Contract, PO, Invoices, BL, inspection report, and correspondence history).
The Secretariat issues formal communication to the respondent party requesting counter-explanation and balance statement within 14 working days.
The Dispute Committee convenes an in-person or virtual hearing with both parties to negotiate a mutually agreed settlement, discounted resolution, or replacement shipment schedule.
If a foreign buyer fails to cooperate or commits deliberate fraud, the case is officially forwarded to Pakistan's Commercial Counselor / Trade Mission in the respective country and the FPCCI Dispute Directorate.